Frequently Asked Questions
Quick answers to questions you may have
help What services do you offer?
We offer NIN verification and slip printing, BVN verification and slip/card printing, and CAC business registration services. All services are fast, secure, and reliable.
help How long does verification take?
Most NIN and BVN verifications are completed instantly. CAC registration may take 1-3 business days depending on the type of registration and documentation provided.
help How do I fund my wallet?
After signing up and logging in, navigate to the Wallet page and click "Add Fund". You can fund your wallet using your debit card through our secure payment gateway powered by Paystack.
help Is my data secure?
Yes, absolutely! We use industry-standard encryption and security measures to protect your personal information. All transactions are processed through secure channels, and we comply with Nigerian data protection regulations.
help What if my verification fails?
Our services have a 99.9% success rate. In the rare case of a failed verification, contact our customer care immediately at 07050710193, and we will provide you with a service credit to retry at no additional cost.
help Can I get a refund?
We don't offer cash refunds, but we provide service credits for the exact service you experienced difficulty with. This allows you to retry the service without additional cost. Please see our Refund Policy for more details.
help What information do I need for NIN verification?
You can verify using either your 11-digit NIN number or the phone number linked to your NIN. Make sure to enter accurate information to ensure successful verification.
help How much do your services cost?
Pricing varies by service type. NIN and BVN verifications start from ₦230, while CAC registration starts from ₦16,000. The exact price is shown before you confirm any transaction.
help Do I need to register to use your services?
Yes, you need to create an account to access our services. Registration is quick, free, and gives you access to your transaction history and wallet management.
help How can I contact customer support?
You can reach our customer care team by calling 07050710193. We're available during business hours to assist you with any questions or concerns.